Sunday, July 10, 2016

Reading Reflection No.2

Thinking, Fast and Slow, Daniel Kahneman

The author states in this book that we have two systems of thinking that are constantly active.  There are two systems of thought process.  System 1 represents the fast thinker that jumps to conclusions and makes quick decisions.  System 2 represents the process of slow thinking.  This system is the more powerful of the two, and is most often in charge.  It requires focus and it allows ideas to be constructed in a logical fashion.  Kahneman explains our thinking process, what we assume that we are thinking, and what we are thinking subconsciously.  By fully understanding the two part system of thinking, we are able to develop significant ways to improve our lives.

The most prevalent theme in Thinking, Fast and Slow is to identify the effort and energy expended in thinking, and how that impacts our behavioral patterns.  Kahneman states that more energy is exerted in System 2 thinking as more effort is required to simultaneously maintain several ideas or related tasks.   The System 1 thinking process does not manage this; instead its strength lies in discerning simple similarities and differences one issue at a time.  System 2 thinking can create a set of tasks that overrides System 1 responses, known as executive control.  Additionally, Kahneman explores concepts of the thought process that significantly affect our choices and decisions such as intuition, loss aversion, prospect theory, and the halo effect.  Experiments related to these concepts were performed and the information gathered may help entrepreneurs plan and target product and service development activities, and guide marketing efforts to the public.

The book has directly connected with what I am learning in ENT 3003 in a number of ways.  I have noticed that I actually experience both thinking processes mentioned in the book.  I engage in System 1 thinking when taking the extra credit quizzes for this class.  By having to answer five questions in three minutes from the lecture material, only the fast aspect or System 1 can be used.  The time constraint on the quizzes motivates one to quickly select an answer.  There is simply not enough time to allocate the energy and the time needed to methodically arrive at a reasonable solution. 

System 1 was prevalent while conducting the interview exercises, because it is just not possible to stop in the middle of a recorded interview to consider how to respond to comments being made, or to contemplate what to ask next, or when to end the session.  Additionally, I have found that System 2 is crucial to the development of the venture concept and with delving into personal reflections, where ideas are carefully crafted and presented in ways that clearly convey concepts in a comprehensive way.

One exercise that I would develop for class would be to test the concept of the “anchoring effect” that is prevalent in marketing our products and services.  This is a cognitive bias that makes one rely heavily on the first piece of information received.  The exercise to develop for class would be to test the concept of the “anchoring effect” prevalent in marketing our products and services.  This is a “cognitive bias” that makes one rely heavily on the first piece of information received.  Students would be randomly assigned to read a flyer that contains 3 key pieces of information.  However, each student is exposed to a unique placement of that information.  Later, a survey can be conducted to determine which piece of information captured their attention the most.  By using a control group, we can compare the variations of message placement.


The biggest “aha” moment in the book came in the section about decision making where the average person makes over a hundred decisions per day, and even more for those who do it for a living.  It is astonishing to realize how frequently decisions are made, regardless of their complexity.  Entrepreneurs need to recognize this concept and focus on taking advantage of it to become successful in all of their missions.  

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